Monitor online reviews and social media channels

• Respond to online reviews and posts that warrant a response
• Guaranteed 24-hour response time to all reviews, but typically same-day responses
• Respond to reviews as you
• Flag reviews for removal
• Send review and reply to the team members you designate
• Get guests offline, win them back, and earn a better review
• Show people who read reviews that you stand behind your product/service
• Drive additional revenue
• Increase customer advocacy