Measure positive, neutral and negative attributes that affect your business.
So simple to setup you will be up and running in just 30 minutes. We set it all up for you!
See who your top performers are and who needs additional training. Multi-location comparison reports available.
Use your branding and terms throughout the entire experience.
Easily get your customers to leave positive reviews online via Google, Facebook, Yelp! or other sites.
Collect actionable feedback from customers about their experience.
Allow customers to opt-in for special offers and marketing campaigns.
Reviews are kept offline and private until you want to make them public.
Recognize top performers and identify potential service issues sooner.
Ask customers multiple choice, yes or no, open ended or ask for sentiment responses to gain valuable and actionable insight.
It only takes 30 minutes to setup and go live.
Anywhere that has foot traffic is a great place for a ServiceGuru kiosk. We have customers in: Retail, medical offices, hotels, restaurants (full service, fast casual and quick service), sports facilities, family entertainment centers and can even be used at special events to collect feedback, emails or mobile numbers for marketing efforts.
Yes! We are happy to schedule a demo customized for your business and extend a free 30 day full-feature trial in your business location.
For the best results the kiosk should be connected to power and WiFi but we can evaluate your situation and provide alternative solutions.
Yes we do! We create your custom flow to make it fast and easy to setup. We always provide stellar service and are here to help you every step of the way!
Results
The following results were realized during the first 7-weeks of Kiosk operation at a single location.
Kiosk Features
Quickly measure your customers experience.
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business.
Pita Jungle is a full service Mediterranean concept restaurant with 21 locations.